Easier issue tracking for cleaning teams

Real-time logging, tracking, and communication for quality control and transparency customers trust.

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Screenshot of Clean Smarts issue tracking system, showing a ‘Report Issue’ form with fields for location, description, assigned personnel, and due date. The platform enables real-time logging, tracking, and communication for cleaning teams to ensure quality control and transparency

Streamline Issue Reporting

Your team and customers can easily submit and track issues on mobile, desktop, or with QR codes in designated areas. Inviting customers to use Clean Smarts reduces email back-and-forth and feeds issues directly to cleaner's mobile app.

Control Issue Visibility

Choose who can see which issues, allowing team reports to stay internal for quality control or offering clients enhanced transparency into issue resolution to build trust.

Resolve Issues Faster

Real-time notifications let your team track new issues and resolution progress. Customer notifications let you quickly alert facility teams about non-cleaning issues, like leaky faucets, before they turn into a mess for your team.

Customer Notifications to Close the Loop

Customers can be notified of closed issues for immediate communication and fewer phone calls. Attach photos and videos to issues so that customers are confident the issue was resolved.

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